• Make Calls from Google Chr...
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  • 分类:工具
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  • 最后更新时间:2018年02月16日
  • 版本:1.709.0
CloudCall for Google Chrome enables you to integrate your real-time communications into your CRM or customer database, enhancing sales and service efficiency within your business.

CloudCall extends your phone system into any web-based CRM or any webpage and allows you to access features within the CloudCall Chrome extension including:

•	Initiate calls directly from any webpage
•	Access, replay and download call recordings located within your call history 
•	Log, categorize and add notes to calls
•	Built-in address book so that your contacts are available to call any time
•	Receive pop-up alerts for inbound calls. Know instantly who is contacting you
•	Add more people to the call or transfer the call to another person
•	Provides in-depth reporting and dashboards of real-time user activities.
•	Power dialler automatically dials outbound calls from prepared lists. Connects to agents providing information such as contact and campaign name, as well as a call script for increased productivity
•	Automatic Call Distribution: Incoming callers are held in a queue and intelligently routed to the agent with the right skill set, provides an enhanced customer service.